Your SaaS is Stuck at $2M ARR - Hit $10M in 18 Months Without Burning Cash

We implement churn prediction AI that monitors 47 engagement signals (login frequency, feature usage, support tickets, billing issues) to identify at-risk accounts 30 days before cancellation. Our system triggers automated retention campaigns including personalized emails, in-app messages, and customer success outreach. For companies we work with, churn typically drops 30-40% within 90 days. We also fix root causes—improving onboarding, activation, and feature adoption to reduce early-stage churn.

Our SaaS services focus on product-led growth (PLG), trial conversion, churn prevention, and expansion revenue—metrics critical for subscription software businesses. We optimize in-app experiences, user onboarding, and self-serve funnels. Our B2B Tech services target enterprise software with longer sales cycles, focusing on ABM, intent data, sales enablement, and pipeline acceleration. If you have a free trial or freemium model, choose SaaS. If you have a demo-first sales process, choose B2B Tech.

Quick wins appear in 30-45 days: improved trial conversion rates, better onboarding flows, and initial churn reduction. Significant growth (2-3x ARR) typically takes 12-18 months as we compound improvements across acquisition, conversion, retention, and expansion. Our clients average 40%+ YoY growth after the first 6 months. We prioritize fixing retention before scaling acquisition—preventing the "leaky bucket" problem that kills most SaaS companies.

We specialize in SaaS companies between $500K and $5M ARR looking to scale to $10M+. At this stage, you have product-market fit but struggle with go-to-market execution. Pre-$500K, you likely need to focus on product and finding PMF first. Post-$5M, you may need a full-time CMO and larger team. Our fractional model is ideal for companies in the growth stage who need senior marketing leadership without hiring a $200K+ full-time executive.

We track and optimize: 1) **CAC Payback Period** (target: <12 months), 2) **Trial-to-Paid Conversion** (target: 15-25%), 3) **Net Revenue Retention** (target: 110-120%), 4) **Logo Churn** (target: <5% annually), 5) **Activation Rate** (% of users hitting "aha moment"), 6) **Expansion MRR** (upsells/cross-sells), and 7) **Magic Number** (sales efficiency). We customize KPIs based on your business model (freemium, free trial, demo-first).

Yes, PLG is our specialty. We implement end-to-end PLG systems: 1) Self-serve signup and onboarding flows, 2) In-app activation checklists and progress bars, 3) Behavioral email campaigns triggered by usage milestones, 4) PQL scoring to identify ready-to-buy users, 5) Usage-based upgrade prompts and paywalls, and 6) Expansion loops (invite teammates, share features). We've helped multiple SaaS companies transition from sales-led to product-led motion, reducing CAC by 50%+ while increasing conversion rates.